Prime Care

For maximum reliability and a long-term operational availability

Whether you need prompt assistance over the telephone, replacement of a particular component, an inspection or maintenance, our service teams act quickly and provide you with first-class support, round the clock, at any location and over the whole life-cycle of your installation. We always endeavour to keep your total cost of ownership as low as possible.

Helpline Europe

+41 62 916 91 70

service@ch.gudel.com

Helpline America

+1 855 483 3587

service@us.gudel.com

The modular Prime Care products

For the highest availability and maximum operating life

Support

Güdel Support keeps your downtimes to a minimum: we are accessible by telephone round the clock to provide prompt assistance in the event of a malfunction. We can pinpoint the fault using our remote maintenance facility and soon have your installation back into service. With Güdel, spare parts are made available very quickly, thanks to our worldwide network.

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Protect

Güdel Protect prevents malfunctions well before they get a chance to happen: We maintain your installation and replace wear parts at the right time. During our regular inspections, we analyze your systems and detect defects before they can lead to breakdowns.

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Improve

Do you wish your processes worked more efficiently? Our experts optimize your processes and machines using the Güdel Improve module. A retrofit solution can equip your installation to meet new requirements and increase your productivity. We also offer training for your employees in the correct operation and professional maintenance of the various systems.

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OUR SUPPORT IS AS UNIQUE AS YOUR COMPANY  

We provide you with full advisory services and discuss the matter with you thoroughly in order to find the best solution. To this end, you select the appropriate Prime Care modules from our well-conceived range in order to tailor the service features exactly to your particular requirements.

Güdel develops, manufactures and assembles worldwide in its own factories and has its own local Prime Care teams, which enables us to provide rapid response times in order to maintain the maximum operational availability of your installation.

 

prime care agreement

Working together to attain the optimum solution

When it comes to Prime Care, we again draw on our proven and well-conceived modular system. This makes our service provision thoroughly comprehensive, yet, at the same time, as individual as your requirements.

We take our time to provide you with full and comprehensive advice. Together, we analyse your needs, compile a series of appropriate modules and list them in a service agreement. As a result, you obtain a tailor-made solution and can rest assured that the installation is always maintained at optimum operational efficiency.

WORLDWIDE Prime care NETWORK

Güdel Prime Care Locations

ID Company Name Region Country Contact
address-7455
Güdel Austria
Güdel GmbH
Schöneringer Strasse 48
4073 Wilhering
Austria
Europe Austria
+43 7226 20690 0
+43 7226 20690-20
address-9175
Güdel Australia Distribution Partner
CNC Design Pty Ltd
Unit 2 / 137-145 Rooks Rd
Nunawading
3131 Victoria
Australia
Asia Australia
+61 3 9417 2820
address-7300
Güdel Brazil
Güdel Lineartec
Comércio de Automção Ltda.
Rua Américo Brasiliense n° 2170, cj. 506
Chácara Santo Antonio
CEP 04715-005 São Paulo
Brazil
South America Brazil
+41 62 916 91 91
address-7458
Güdel Switzerland (Headquarters)
Güdel Group AG
Gaswerkstrasse 26
Industrie Nord
4900 Langenthal
Switzerland
Europe Switzerland
+41 62 916 91 91
+41 62 916 91 50
address-8140
Güdel Switzerland
Güdel AG
Gaswerkstrasse 26
Industrie Nord
4900 Langenthal
Switzerland
Europe Switzerland
+41 62 916 91 91
+41 62 916 91 50
address-7301
Güdel China
Shanghai Güdel Automation Engineering Co. Ltd.
301-302, C2 BLDG
No. 1599 New Jin Qiao Road
Pudong
201206 Shanghai
China
Asia China
+86 21 5055 0012
+86 21 5055 0012
address-7460
Güdel Czechia
Güdel a.s.
Holandská 10
63900 Brno
Czechia
Europe Czechia
+420 519 323 431
+420 519 430 113
address-7424
Güdel Germany (German Head Office Osterburken)
Güdel Germany GmbH
Industriepark 107
74706 Osterburken
Germany
Europe Germany
+49 6291 6446 0
+49 6291 6446 10
address-7425
Güdel Germany (Altenstadt)
Güdel Components GmbH
Carl-Benz-Strasse 5
63674 Altenstadt
Germany
Europe Germany
+49 6047 9639 0
+49 6047 9639 90
address-9176
Güdel Estonia Distribution Partner
OY Mekanex AB – Eesti filiaal
Peterburi tee 46
11415 Tallinn
Estonia
Europe Estonia
+37 2 613 98 44
address-7459
Güdel Spain
Güdel AG
Carrer de Sant Francesc, 4
1º, 12ª
08290 Cerdanyola del Vallés, Barcelona
Spain
Europe Spain
+34 644 347 058
address-9174
Güdel Spain Distribution Partner
TGB Group Technologies S.L
La Masia c/ la alsina, parcela 37
08798 Sant Cugat Sesgarrigues
Spain
Europe Spain
+34 938 18 24 50
address-9177
Güdel Finland Distribution Partner
Oy Mekanex AB
Asemanrinne 9
PL 30
08500 Lohja
Finland
Europe Finland
+35 8 193 28 31
address-7443
Güdel France (Sarlat-la-Canéda)
Güdel Sumer SAS
Le Roqual
Zone industrielle
Carsac-Aillac
24200 Sarlat-la-Canéda
France
Europe France
+33 5 53303080
address-7304
Güdel France (Mulhouse)
Güdel SAS
Tour de l'Europe 213
3 Bd de l'Europe
68100 Mulhouse
France
Europe France
+33 6 72 71 69 12
address-7452
Güdel United Kingdom
Güdel Lineartec (U.K.) Ltd.
Unit 5 Wickmans Drive
Banner Lane
Coventry
CV4 9XA West Midlands
United Kingdom
Europe United Kingdom
+44 24 7669 5444
+44 24 7669 5666
address-9216
Güdel Indonesia Distribution Partner
PT CNC Disain Nusantara
Kawasan Industri Pulogadung Jl. Pulo Buaran V No.8B
13920 Jakarta
Indonesia
Asia Indonesia
+62 21 4682 7939
address-7305
Güdel India
Güdel India Pvt. Ltd.
Gat No. 458/459 Mauje Kasar Amboli
Pirangut, Tal. Mulshi
412 115 Pune
India
Asia India
+91 20 679 10200
address-7453
Güdel Italy
Güdel S.r.l.
Strada per Cernusco, 7
20060 Bussero (Mi)
Italy
Europe Italy
+39 02 9217021
+39 02 92729918
address-9171
Güdel Japan Distribution Partner
S&F Inc.
Sonpo Japan Bldg. 6F, 5-24-2 Kamata
Ohta-ku
144-0031 Tokyo
Japan
Asia Japan
+81 357 14 50 50
address-7306
Güdel South Korea
Güdel Lineartec Inc.
7-15 Incheon tower daero 25beon gil.
Post no. 22013 Yeonsu gu Incheon
South Korea
Asia South Korea
+82 32 858 0541
+82 32 858 0551
address-7302
Güdel Mexico
Güdel TSC S.A. de C.V.
Gustavo M. Garcia 308
Col. Buenos Aires
N.L. 64800 Monterrey
Mexico
North America Mexico
+52 81 8374-2500
+52 81 8374-2500 x-102
address-9217
Güdel Malaysia Distribution Partner
CNC Design Sdn Bhd
No. 14 Jalan SiLC 1/7, Perindustrian SiLC Iskandar Puteri
79200 Johor
Malaysia
Asia Malaysia
+60 7 267 0177
address-7293
Güdel Netherlands Benelux
Güdel AG
Eertmansweg 30
7595 PA Weerselo
Netherlands
Europe Netherlands
+31 541 66 22 50
+31 541 66 18 74
address-9219
Güdel New Zealand Distribution Partner
CNC Design Ltd
9A Newark Place East Tamaki
58469 Auckland
New Zealand
Asia New Zealand
+64 9 274 1280
address-7456
Güdel Poland
Gudel Sp. z o.o.
ul. Legionów 26/28
43-300 Bielsko-Biała
Poland
Europe Poland
+48 33 819 01 25
address-11664
Güdel Sweden (Nordic)
Güdel AG
Marios Gata 11
434 37 Kungsbacka
Sweden
Europe Sweden
+46 766 39 79 54
address-9173
Güdel Sweden Distribution Partner
Mekanex Maskin AB
Sjöängsvägen 11
192 72 Sollentuna
Sweden
Europe Sweden
+46 8 705 96 60-61
address-9218
Güdel Singapore Distribution Partner
CNC Design Pte Ltd
194 Pandan Loop #07-24 Pantech Business Hub
128383 Pantech Business Hub
Singapore
Asia Singapore
+65 6777 8138
address-9215
Güdel Thailand & Vietnam Distribution Partner
CNC Design Co. Ltd
33 Moo 12, T. Buengkhamphroi A.Lumlukka
12150 Pathumthani
Thailand
Asia Thailand
+66 2 152 7491- 4
address-9172
Güdel Turkey Distribution Partner
RMK Mekatronik A.S.
Alaaddinbey Mah. 617.
Sok. No:4
16120 Nilüfer / Bursa
Turkey
Europe Turkey
+90 224 441 21 62
address-7307
Güdel Taiwan
Güdel Lineartec Co. Ltd.
No. 99, An-Chai 8th St.
Hsin-Chu Industrial Park
TW-Hu-Ko
30373 Hsin-Chu
Taiwan
Asia Taiwan
+88 635 97 8808
+88 635 97 8848
address-7303
Güdel United States
Güdel Inc.
4881 Runway Blvd.
Ann Arbor, Michigan 48108
United States
North America United States
+1 734 214 0000
+1 734 214 9000

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